Wednesday, April 28, 2010

Ride On Success With BPO Jobs In Bangalore

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Newer companies eying Bangalore as a prospective place to begin business and the already established ones flourishing is the key reason for thousands of BPO Jobs in Bangalore every year.

According to the NASSCOM, the figure of Call centre jobs in Bangalore is going to increase, as more and more companies are gaining interest in offshore outsourcing to India.

CRM/ Call Centers/ BPO/ ITES/ Med.Trans is a right career decision, if one is interested in providing technical support and building customer relations through inbound calls. Handling technical queries & objections is the chief task of the job and customer retention along with up sales is the basis for performance judgment.

Wipro BPO is uniquely positioned to service customer requirements by leveraging its tenets of quality and innovation, the best people talent, self sustaining process framework and domain knowledge. Accenture is a fine option if you can communicate well with people at all levels and enjoys working as part of a team. IBM India has over 38,500 employees and is India's largest MNC employer. At KPIT Cummins BPO, the urge to collectively make a difference and yet be recognised as an individual makes it an absolutely wonderful work place. Nipuna has developed one of the widest suites of BPO service offerings. They offer the complete spectrum of Outsourcing consulting, solutions and services to multiple industry verticals.

There are numerous Human Resource Consultancy companies specializing in the recruitment, training and consulting areas and is the manpower provider to ITES industry. Kelly Services is recognised by leading technology companies around the world as the leader in Staffing services. Personnel Search Service Pvt. Ltd., established in 1981, is India's premier HR solutions provider serving the various requirements of reputed organisations. Fact Personnel Pvt. Ltd. is another leading HR consulting organisation catering to global majors.

The HR experts feel, the well organised infrastructure, huge pool of talented professional workers and the reputation of Indian IT industry have contributed to this immense growth of the BPO sector.
The existing scenario suggests that there is a lot more the BPO industry in Bangalore has to witness... Experts affirm Bangalore is the heart of global BPO fraternity!

Friday, April 16, 2010

BPO Industry - Changing Trends in Careers and Jobs

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These days, BPO Industry is a hot seat for many young people!

There has been growing awareness about the changing trends in today's fast-paced and exciting world for the youth venturing out to earn a living and gain worthwhile experience while balancing personal interests. The BPO (Business Process Outsourcing) boom is the Indian youth's newest mantra, as it allows for a lucrative, modern and quick-to-rise opportunities for those eager to work hard-and play even harder!

Yes, the BPO industry not only imparts the necessary training to new entrants but also provides the new recruits with immense possibilities for fun and friendly interaction with peers and seniors by making gym, pool parlor, cafeteria, clubhouse, Internet surfing zones and a host of other facilities extended to them for after-work unwinding.

The phenomenal rise in the popularity of the International BPO industry has been due to the major outsourcing done by multi-national organizations worldwide and India is the chosen base since it has many strengths, chief among which are a vast workforce of educated, English speaking, tech-savvy workforce that are eager to learn and keen to excel; therefore a force to reckon with today.

The BPO industry now provides long-term career growth for young graduates in varied streams and opportunities exist for persons with higher qualifications as well at senior levels. Usually, the BPO industry is more open to fresh graduates than any other field of service and also invests in the fresh workforce by helping the candidate grow from the very first level-that of a customer service officer- to a Head of Program and above in about 4-6 years, depending on performance and ability of the person. For MBA's, CA's, persons with HR training, training in Psychology, there are senior positions open at managerial/VP level and lateral moves from various backgrounds like hospitality, retail, customer service is a mounting trend too.

Nasscom reports credit the BPO industry growth at an expected USD 7.3 billion towards the end of 2006; thus, it may well be a veritable training ground for smart Indian youth to learn business communication and problem solving skills.